Heartopia
For Heartopia. Use the account and server you want to recharge.
Account details
Enter the User ID shown in the game.
Choose the server or zone used by this account.
Enter the additional account detail requested by the game.
Select package
Confirm your account details to select.
8 packages
Help me choose
Find packages by budget or amount. Amount comparisons exclude daily rewards and conditional bonuses.
Payment method
Promo code
OptionalOrder summary
- Game
- Heartopia
- User ID
- —
- Server or Zone ID
- —
- Account ID (AID)
- —
- Payment
- Not selected
- Subtotal
- —
- Payment fee
- SGD 0.00
- Total (SGD)
- —
Help & FAQ
How do I find my User ID and Server or Zone ID and Account ID (AID)?
User ID
Open your Heartopia profile and copy the User ID for the character you want to recharge. Your User ID and Account ID (AID) are separate values.
Server or Zone ID
Check the server used by your Heartopia account and choose that exact server here. If your server is absent, contact support before buying.
Account ID (AID)
In Heartopia, open the menu at the upper right, then Settings and General. Copy the Account ID (AID), keeping it separate from your character User ID.
How do payment and delivery work?
Choose your package and payment method, then select Checkout in the order summary. With PayNow, scan the QR using your banking app.
For manual transfer, use the bank details on your order. Payment needs to be received and checked within three hours.
Delivery after payment
Your top-up starts after payment is received. Use your order ID on Track order to follow payment and delivery.
Need help with an order or refund?
Open Track order to check your purchase or send a request. If the order says delivered, check the Heartopia account used at checkout.
If you’ve paid but the top-up is missing, send a request from that order before paying again. For cancellations and refunds, we’ll check what’s possible; a confirmed refund will appear in your order status.
Lost your order ID? Email cs@2wentyv.com with the game, package, amount and purchase time.